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Customer service in English: 214-390-5252 / Vietnamese: 469-777-1866
English: 214-390-5252 / Vietnamese: 469-777-1866

Shipping & Handling Information

Shipping Rates & Policies

All standard shipping is a curbside delivery service. This offer covers most items shipped by ground within the contiguous U.S. By curbside delivery, pedicure spa chairs will arrive UNASSEMBLED in its original factory boxes unless otherwise mentioned. The trucking company will deliver the items to your driveway or entryway, and you will be responsible for entering it into your residence or business. Since pedicure spa chairs are heavy, you may require assistance from a friend or a family member.

Shipping is charged on a bulk basis, each pallet ordered cost $250 to deliver and consists of four large boxes. Each spa chair set consists of two (2) boxes, the base and the seat. Therefore, ordering two sets of spa chairs would have the same shipping cost as ordering one set. 

[Ex. 3 Boxes = $250; 4 Boxes = $250; 5 Boxes = $500; 6 Boxes = $500]

Free shipping if order has more than 3 pallets.

Please provide a valid street address with each order (we are unable to ship to P.O. boxes). Additional charges apply to rush shipments. Shipping costs are listed beside each product. If there is no price, you may call to get a quote (this is especially prevalent for the higher weight items).

 

COVID-19 / Shipping Update: 
The pandemic has caused a nation-wide delay in shipping. These delays have affected the entire technology and health leading industries, and as a result we are experiencing significant delays. Our team is doing our best to work on your ticket, but the unpredictability in the global supply chain means that there is always a risk of orders being delayed beyond our estimations. We are working tirelessly to resolve these uncertainties as we begin to transition to a new normal after COVID-19. We sincerely appreciate your patience and understanding during this time, and we will be happy to follow up with you regarding any questions or concerns you have related to existing or future orders.

Order Fulfillment Timeline

All orders are processed between 7:30am and 4:30pm PST, Monday through Friday. Your order will then try to be shipped out within 72 hours of processing, please see your order confirmation for more specific information.